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      <image:caption>The four attributes of person-centred care</image:caption>
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      <image:title>News - Clinical Excellence - The technical pillar is understood as the specific capabilities of a particular role. It includes evidence-based thinking and practice; professional and peer accreditation; decision support systems; effectiveness and efficiency; learning and risk management. The personal pillar represents the individual aspects of the clinician or staff member. It includes interpersonal skills; collaboration and leadership; resilience and stress management; user involvement; moral principles.</image:title>
      <image:caption>The future pillar describes reflective practice for continuous improvement. It includes policy and success planning; teaching and training; innovation; research and development; income generation. (see Kapur, 2009)</image:caption>
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      <image:title>News - Clinical Excellence - C2: Clinician. Upholding quality healthcare by supporting staff to be the best they can. We do this by encouraging deliberate practice relevant to individual needs; giving access to good quality professional development, and; offering quality supervision.</image:title>
      <image:caption>C3: Clinic. Striving to provide quality healthcare through supportive organisational oversight. We achieve this through evidence-based organisational design, sound clinical governance and continuous improvement activities.</image:caption>
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    <lastmod>2026-03-19</lastmod>
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